FAQ (Your Questions)

Joint Commission Accredited* Estimated 80% Recovery Rate

Addiction Information

We list some of the most commonly asked questions about addiction and our program below. If you have questions about treatment, costs, or concerns about beginning the recovery process, give us a call.

Frequently Asked Questions and Rehab Information

1. Why should I consider The Ridge?

The most important reasons for choosing The Ridge for recovery are our highly qualified clinical staff and the focused treatment we are able to provide, since we only have 16 beds. Two other key criteria is 1 year of aftercare comes with the 30 day program and we have strong family participation up to six times a month. Our patients also tell us the serene and comfortable amenities foster hope and enable them to achieve peace and sobriety.

2. How long do I stay?

Our minimum stay for residential treatment is 30 days. However, if a patient is able to stay longer and our clinical staff feels it will benefit long-term sobriety, we will recommend doing so.

3. What if I need detox?

One of our physicians will determine if detoxification is needed to eliminate the physical dependence on drugs or alcohol. If detox is necessary, it will be done in the first few days of residential treatment, under the care of our medical staff. In severe cases (about 20% of the time), patients may need to be detoxed in a hospital environment with 24-hour medical staff present. In these cases, we have arrangements with local area hospitals to admit a patient.

4. What about my family? Can they visit? Can I call them?

Family involvement is encouraged at The Ridge as we consider this a key element of long-term recovery. We have up to six family groups per month that are conducted at our Milford, OH medical office. We educate families and make them aware of how they can help in the process (and possibly get help for themselves). For those out of town, we typically have pre-scheduled family segments, and can refer visiting family to nearby hotels for their stay. Clients are allowed outbound calls each day, during predetermined times. These times will become known to family members during the beginning of the treatment process. Do to the regimented schedule of our therapy, clients will not be allowed to field live calls, however, family members can leave messages at our main office (513-753-9964).

5. What if I have mental health problems that accompany addiction?

We have a psychiatrist on staff to assist our medical director and our clients on usually more minor aspects of mental health such as anxiety, depression and mild cases of bi-polar disease.  However, if these or other mental health issues, are determined to be severe, our doctors may refer clients to a higher level of care (usually dual diagnosis programs).

6. What about confidentiality? I live in Cincinnati. I don't want to go to AA or NA meetings where I'll know someone.

Everything we do is confidential and we strictly comply with HIPAA regulations. All patients are required to keep other patients’ identity and information confidential. However, as much as a patient tries to control anonymity, the proper treatment and path to sobriety may pose issues. For example, attending regular AA or NA meetings is a part of our treatment. A patient has to prepare for and accept that he or she may see someone they know. We feel long-term sobriety is the single most important goal of the program and participating in group meetings is essential to recovery.

7. Is your program approved by my licensing board?

Our program is accredited and monitored by ODMHAS (Ohio Department of Mental Health & Addiction Services). We are Joint Commission Accredited, placing us among the top performing rehab centers in the country. These qualifications enable us to be accredited by both the Ohio Physicians Health Program (OHPH) and the Ohio Dental Board to treat doctors, dentists and nurses.  We are also a known resource for the Ohio Lawyers Assistance Program (OLAP) and pharmacy and veterinarian boards. We will specifically check with your licensing board and provide necessary program information to ensure compliance and approval.

8. What's the process to get in?

If we determine that a patient can be treated by our services, we verify insurance and agree on financial terms. If our doctors request additional medical information, we get that prior to admission. Our intake manager then schedules the admission date and time. If a hospital detox is needed, we coordinate with the hospital, as best as possible, to have the client come directly to The Ridge from detox.

9. My loved one is on the fence about treatment, can you help?

Yes – getting a patient to surrender and accept treatment is often a very difficult step in recovery, and we partner with professional in-home interventionists who can help. They go to a patient’s home to plan an intervention with the family and then help conduct it. Our clients tell us the most valuable part of this process is getting the family educated, unified and equipped to deal with the client for years to come. Our interventionists have over a 90% success rate getting clients to go to treatment.

10. What should I bring? Can I bring my cell phone, laptop, iPod, etc.?

At The Ridge, treatment is focused and time consuming, and to be most effective, requires a temporary disconnect from a patient’s daily life. Thus, we do not allow cell phones, laptops nor email contact. We have a private house phone for patients to call family members. We allow iPods or other personal music players (not iPhones or iPods with internet access), but these are only to be used during certain time periods. The patient will be briefed on the The Ridge’s rules upon entry. See more detail here.